A):Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 5-7 working days for delivery via Express Mail.
Currently, we can not offer overnight shipping.
A):You can login into your account and check the status of your order in the order history.
A):No matter how many items you purchase per transaction, we only charge $9.99 for shipping.
The tracking number and link would be sent by email once your order has been shipped. You can track your parcel status online with the tracking information we sent to you.
A):After we provided the Tracking Number, the customer should track the items online frequently to avoid the troubles unaware in the delivery process. You can email our sales team directly on the lost shipment and we will investigate the case. Once we are convinced that the item was lost, we will replace a new shipment to you or refund. However, we will not be responsible for the lost if the you have furnish incorrect information in the order form.
A):Yes, don't worry about it! It is safe to order on Tiffanyshop.org. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Shopping at tiffanyline is 100% safe. All the payment process is done by MateCharge, which is known by its top security and anti-fraud systems. None of your credit-card details will be revealed.
A):Ordering on tiffanyshop.org is easy and safe. If you would like to purchase the piece, just click on “add to basket”. You will be directed to the shopping cart page which is a summary of the items you would like to purchase. From this page you can change quantities or delete items. From here, click on continue shopping to return to the page you were on, or just navigate to another product from the categories. Once you are finished shopping, click on “Check Out” to proceed to the credit card processing page. Here you will enter your billing & shipping information.
If you ever have questions or problems using our website, feel free to contact us at service@tiffanyshop.org.
A):Yes, we will ship our jewelry worldwide by National Express Mail, and it usually takes 5-7 days for delivery.
A):At present, we accept US Dollars. If you are ordering from another country, your credit card statement will reflect the converted amount based on your bank's exchange rate on that day.
A):Of course! A gift from tiffanyshop perfectly expresses your feelings and honors life’s important moments. You should make a decision according to the recipient, his or her or your taste or likings, your ability to pay, the season and festival, the relationship between your, and so on.
A):Sure! It will be cheaper if you do a bulk shopping.
A):After receiving your returned items，we'll refund money directly to your credit card.Usually you can check it in a week.
A):Yes. Your order will come with original gift packing including a blue box, pouch, silver care card and gift bag.
A):Sorry. All our jewelry will not be covered by brand stores warranty, that's why we can sell at such discounted prices. However the items can be cared by your local jeweler at a very low cost.
A):You can be assured your online credit card transactions are safe at Tiffanyshop.org. During checkout, when you enter your credit card & personal information at our online store, you are passing the information securely to us, using secure socket layer technology (SSL).
We guarantee that every purchase you make will be 100% safe. This means that you pay nothing if unauthorized charges are made to your credit card as a result of shopping at Tiffanyshop.org Under the Fair Credit Billing Act, your bank cannot hold you responsible for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you up to the full $50.00. In the event of any unauthorized use of your credit card, please notify your credit card provider in accordance with its reporting rules and procedures.
A):The reputation of our company, tiffanyshop.org has been built with the quality service we provide and our ethical business conduct. Our reputation of superior customer service has more than symbolic value. It provides us with a business advantage.
A):All of our merchandises are 100% guaranteed brand new. We deal directly through the manufactory worked for Tiffany & Co. The jewelry we offer are all overstock goods/order from the factory.
They are not covered by Tiffany & Co warranty and not be authorized by Tiffany & Co. That’s why we can offer you top quality merchandises at such great discounted prices.
Please be advised you will not get Official Tiffany & Co. invoice thus NO after-sale service available in your local Tiffany & Co. stores, instead the service will be provided by us. If you are looking for a product with full service from Tiffany & Co, please purchase from the Tiffany & Co. franchised store instead.
A):It is just because we are direct agent.
A):Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air and store it in a tarnish-proof cloth such as the flannel pouch provided with your silver or a silver storage box. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber will cause tarnishing and corrosion.
